020- Management KPIs with Guest Jay McDowell

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Business owners must inspect what they expect. KPI's are the ideal way to accomplish this. Guest speaker Jay McDowell covers this topic from his 30 plus years in corporate American Business.  We're going to discuss a subject every business owner needs to pay attention to - called Key Productivity Indicators otherwise known as KPI's.  Lots of business owners think they can measure the success of their enterprise with profit and loss metrics. Jay tells us a different story and it's one you want to hear.

2:00   Discussion points: (8:00 mins)

1. What drives KPI's and why are they important?
2. Where does a business owner start?
3. How does a business owner know when to adjust anything based on his or her KPI's?

 
10:00 Tips for improving in this area or overcoming this problem: (7:00 mins)

1. How do you track KPI's?
2. How often should a business owner study the output?
3. Who else in the business needs to know what the measurements are?
4. What does the business owner do when the KPI's show trouble ahead?

 

1. Final Take-aways: (2:00 mins) Recap primary listen benefit

         KPI's are a permanent fixture in the P and L file - but what is more important?                   The actual P and L or the KPI's that support it?
 
19:00 Closing comments: (show promotion, next episode, events, etc.)
If you want to know more on this topic you can connect with Jay McDowell directly. He is President of Performance Strategies, Inc. and can be reached by phone (714) 643-8124 or by E Mail  Jay@ps-mcg.com.
 
20:00 Show ends