Today's episode deals with expectations. Are you clear about yours? Most misunderstandings come about because we (or the other person) does not communicate clearly what we want. Listen in as your Business Wingmen co-hosts, Steve and Travis Smith debate why this happens and how best to make clear what you want and what you expect from others.
How do you manage workplace disagreements? Does your company encourage vigorous debate, have protocols for settling disagreements or just let the chaos flow! There are ways to get the creative energy from disagreement without having your team impload under the weight of full blown conflict. Join your hosts, father and son duo, Steve and Travis Smith and learn how best to manage the inevidible sword crossing that comes with running a fast paced, every changing workplace environment.
There's nothing worse than realizing that the people that work for you routinely discount or blow off your direction, ideas or input. Don't let this continue. Learn how to improve your communication style and engage your people at a deeper level.
Do you know someone in your workplace who exhibits bad behavior but doesn't realize it? What do you do? Do you tell them or stay out of it?
What do you do when someone you work with or works for you is someone you dislike or are uncomfortable being around? Happens all the time and it can lead to work flow issues or HR problems if it's not addressed.
From the days of email and social media to our current video conferencing communications, operating in a digital world has behavioral best practices- Etiquette! It is not complicated but making some or all of these mistakes can make you look very unprofessional. Join Steve and Travis and learn the 'dos' and 'donts' of communicating virtually.
How you conduct yourself at work, around clients or in meetings says loads about your professionalism. Understanding business etiquette is critical to presenting yourself as a top flight professional that others want to work with and be around.
First impressions! On average, people form opinions of us in about 7 seconds.
What's more surprising is how many people make their minds up after an initial interaction. It's an astonishing 83%!
So how do you put your best foot forward, especially in a professional environment? The best way is to adopt good #businessetiquette practices.
Displaying professional business etiquette principles gives you an edge over others who are quick to judge or misread you and your intentions.
Here is a list of simple, yet highly effective things to do that convey a well-developed sense of #professionalism that other people will recognize.
1. Remember people's names.
2. Introduce others.
3. Introduce yourself with a handshake (yes,
handshaking will make a comeback)
4. Make eye contact and smile.
5. Don't dominate conversations.
6. Monitor your use of language.
7. Relay facial cues that show you are listening.
8. Display good table manners.
9. Proofread emails before sending them.
10. Show up on time.
There are many more etiquette tips covering a host of situations that are worth researching. You don't have to master them all, just the ones that will position you the best in most of your business interactions.
There is nothing worse than being at the top of your game professionally but suffering from bad etiquette PR.
We all want to be thought of as competent, valuable and worthy of admiration. Don't give others a reason to discount who you are before they have had a chance to work with you.
Steve Smith and Travis Smith are experienced professionals with a combined 55 years in business. They are also father and son. Together, they explore the many facets of professional development and business success.