Is the customer always right or do you have the right to say No! If you can't or don't want to accommodate a customer request, what is the best way to decline without losing the customer.
Today, your business Wingmen hosts, Steve and Travis Smith will debate the best ways to say no and still maintain the customer's respect.
Steve Smith and Travis Smith are experienced professionals with a combined 55 years in business. They are also father and son. Together, they explore the many facets of professional development and business success.